30 Day Satisfaction Guarantee
Your satisfaction is our success! We strive to provide our
customers with the highest level of service possible. From first visit to order
delivery, we want you to be completely satisfied with your experience. All
products carry a 30 day satisfaction guarantee beginning from the day product
is shipped from our warehouse, unless otherwise noted.
A
RETURN AUTHORIZATION NUMBER (RA#) must be obtained from our customer service
staff and is required for ALL
returns. Merchandise
must be returned within 15 days of the issuance of the Return Authorization #. Return shipping charges are the sole responsibility
of the customer.
All returned merchandise must be in the original packaging with
the UPC or bar code intact, and
all components, manuals and registration card(s) included.
30-day money back guarantee does not apply to special orders.
Shipping & Taxes
We
only ship to the 48 contiguous states. We offer UPS Ground Service at a flat rate of
$10.00 for orders up to $200.00. All orders above $200.00 are shipped UPS Ground for free. Shipping charges
include a handling charge and may not represent the actual cost of shipping.
Your shopping cart shows the shipping charge for Ground Service. Other shipping
methods available upon request.
Orders
shipped to California
are subject to state and local sales tax, as applicable. |